Booking terms and Policy

Booking Terms & Policy
📄 Booking terms/general rules for Hedetangen AB. The following rules are designed for the comfort of you and other guests.

1. Agreement Entry
The contract takes effect once full payment has been received and the booking is confirmed.
By making a booking, the guest accepts these terms.

2. Payments & Deposit
The full amount must be paid via bank transfer or Swish at the time of booking and no later than 1 day before arrival.

3. Cancellation Policy
Cancellation more than 30 days before arrival: full refund of deposit and payment.
Cancellation between 30–15 days before arrival: 50% refund.
Cancellation less than 14 days before arrival or in case of “no-show”: no refund.

4. Rebooking
Rebooking free of charge is possible up to 30 days before arrival, subject to availability.
Later rebookings incur a rebooking fee (250 SEK).

5. Travel Insurance & Force Majeure
We recommend that you take out travel insurance that covers unforeseen events. In the event of force majeure (for example, extreme weather, government decisions, pandemic), we have the right to cancel or change your stay without liability for additional costs. In such cases, a full refund or rebooking will be offered.

6. Check-in and Check-out
Check-in: from 3:00 PM. Please provide your arrival time in advance if possible.
Check-out: by 1:00 PM.
Late check-out may be arranged depending on availability for an additional fee (250 SEK).

7. House Rules & Damages
Only one car is allowed in the designated parking for Hedetangen AB. Compensation may be required for incorrect parking.
AuroraHut and the island should be left in the same condition as when you arrived.
Overnight guests are responsible for washing their dishes.

A general rule is to show consideration for the surroundings, nature, and wildlife. Since AuroraHut is located on an island in the water, sound travels long distances. Disturbing behavior is not allowed. Compensation may be required from a disruptive guest or guests. Potentially disruptive guests may be required to leave the premises immediately. Our entire business concept is based on being able to offer our guests a calm and wonderful stay without stress, to find tranquility, and to enjoy the surroundings and nature. We call this ‘Unlock Your Senses.’ We want to maintain this fantastic place as it is.

You may not allow more people to stay overnight in AuroraHut than you stated at the time of booking or as agreed upon.

It is not allowed to take products from AuroraHut or the island home.

Smoking is prohibited inside AuroraHut.

Pets are not allowed. Even though we love animals, bringing pets to AuroraHut is not permitted out of consideration for guests with allergies.

If the smoking and/or pet ban is not respected, the responsible guest will be charged for cleaning costs.

The Right of Public Access on Aurorahut Island – Respect, be considerate, do not damage or disturb nature. Lighting fires on the island is only allowed in designated fire pits to minimize the risk of fire spreading and damage to the ground. Use the wood provided by Hedetangen AB for fires. Cones and small branches from the ground may be used for firewood, but cutting branches or bark from living or fallen trees is not allowed. A fire blanket is available directly next to the designated grill area. A bucket should be filled with water during an active fire. Light fires in moderation for cooking and ambiance. Guests are responsible for ensuring that the fire in the grill/grills is completely extinguished before leaving the area. Do not leave an open fire unattended. Fire ban – If a fire ban is in effect in the area, it is not allowed to start fires, not even in the fire pit. However, the gas stove inside AuroraHut may be used despite the fire ban, under responsibility and careful supervision. Lighter fluid or wood is not allowed in the Kamado grill, only briquettes and fire starter bags provided by Hedetangen AB.

The gas stove in Aurorahut is only for boiling foods, not for frying, due to cooking fumes. Several grills are available for use on the island. Guests are responsible for turning off the gas inside AuroraHut after using the gas stove to reduce risk. Leave nothing but your footprints – Trash should be sorted and disposed of in the designated bins for everyone’s comfort. Keep in mind not to throw glowing charcoal or other flammable items into our trash bins. As a guest of Hedetangen AB, you are required to be familiar with and follow the rules of conduct. These may be updated periodically. You are responsible for keeping yourself updated via Pricing Inquiry and the AuroraHut reservation form.

8. Liability and Insurance
Hedetangen AB is not responsible for personal injury.
Hedetangen AB is not responsible for damage to or loss of guests’ belongings. You are responsible for any damage that occurs to/in AuroraHut, the island, and its furnishings, if you or anyone in your party has been careless. Anyone who damages materials or furnishings on the island or in AuroraHut may be liable for the actual costs of repair/replacement of products.
The guest is responsible for their own travel and accident insurance.
If something is not working as it should, or if guests urgently need to contact Hedetangen AB, call Jocke first at: +46 70 456 65 37, Madde second: +46 70 643 12 46. Thirdly, Hans at Sundviks Gård: +46 70 211 83 79.

9. Add-ons & Extra Services
Some package offers require advance booking, usually at least 48 hours before arrival.

10. Changes to the Terms
Hedetangen AB reserves the right to change the terms.
Your terms apply in the version that was active at the time of booking.